Below are the most commonly asked questions when speaking with new customers, we've created this list as a quick resource for your review. If you have additional questions that are not answered below, please contact us and we will be happy to assist!
Who We Are
American Collision Experts aims to offer high-quality auto repair services on a full range of vehicles (foreign-domestic-exotic).
ACE focuses on personalized service to its customers by offering convenience and rapid service. Additionally, ACE is technologically savvy with computerized estimating to ensure quick and accurate repair figures, state of the art spray booth and paint line to ensure quick turnaround times and accurate color matching.
Finally, ACE has strong vendor relationships with the most service conscious vendors who are capable of getting parts correctly and quickly.
What We Offer
- Complete Collision Service
- Unibody & Frame Repair
- FREE Estimates
- Ability to Work With All Insurance Companies
- Rental Service
- Detailing Service
- Custom Painting
- Restoration Service
Why Choose Us
- Limited Lifetime Warranty
- Friendly Certified Technicians
- High Quality Repairs
- Hassle Free Repair Process
- Clean Comfortable Lobby
- We Service a Full Range of Vehicles
- Quick Turnaround
Get a free repair quote
Send us a photo
What other said about us
After being in an accident, I wanted a carefree experience having my vehicle repaired. I went to American Collision Experts because they are insurance independent. Kenny and his team were great. Not only does my car look good as new, I didn’t have to deal with the insurance company at all.
I will be recommending them to anyone that needs work done. Awesome experience!
Ken And his guys are the best i have dealt with. They are honest, and true to the deadline they promise. They have done right right by me more then once. I trust them to the point i can send my wife and my mom there and never have to worry. The body and paint work i have seen come out of Ken shop on some of the restorations i have witnessed are truly amazing show cars.
American Collisions Experts is Wilson Luxury Limousines official Collision shop. Great work, Great Price, they will do it right every time. We have sent every one we know there who has asked us, who would we use. Always good feed back from every one we have sent.
Ken is a great painter. If you want the best look he is the right guy for the job. I do auto glass and see A LOT of other paint work that does not compare. He has repaired a few vehicles for me and they turned out awesome! I haven’t had any problems either. Thanks A.C.E.!
This will be my fourth car repair with American Collision Experts. I did a lot of research and met with a lot of other body shops locally before my first visit to the shop. Ken was the ONLY person who took the time to look my car over in great detail, answer my questions and spend the time I needed. His team are experts at what they do, they remember who you are and provide great service. I give my highest recommendation!
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Frequently Asked Questions
Do you work with my insurance company?
American Collision Experts works with ALL insurance companies. Following is a list of the main ones we work with, but if your insurance carrier is not on the list, don’t panic – we will work with you to make the arrangements as smooth as possible.
(We are not a direct repair shop for all the companies listed below, just to avoid any confusion):
- Auto Owners
- Farm Bureau
- Liberty Mutual
- Michigan Insurance
- State Farm
Does American Collision Experts waive deductibles?
American Collision Experts offers many value-added services that include; mobile estimating, “Three for Free” rental program, and pick-up and delivery. Anyone can waive a deductible; we would rather earn your business in other ways.
When is my deductible due?
The full deductible payment is due at the time of delivery of your vehicle. Your vehicle cannot be released otherwise. We accept Master Card, VISA, Discover, debit cards, checks and cash. We do not accept AMEX.
Will this accident be reported to CARFAX?
American Collision Experts does not report to ANY service like CARFAX. This information is typically pulled from the insurance claims for the state. Inquire to your agent to learn more.
What does "total loss" mean exactly?
When the amount of money it will take to repair your vehicle to pre-accident condition exceeds the value of the vehicle, it becomes a total loss at that point. There are some exceptions to the rule. It is best to speak with your agent or claims department for more information.